Testimonials

Hear What Our Customers Have to Say

"I love the bright new showroom...."

Everyone is very friendly and they provide great service. I love the bright new showroom. I enjoy going in when I service my GTI. They have the best coffee!!!

Sarah T.

"Even before the car arrived we were recommending Volkswagen Victoria and we will continue to do so!..."

We submitted an online request for a quote and Mike got back to us very quickly! He was friendly and knowledgeable and listened to our needs without pushing anything we didn't want. The dealership overall is very friendly - and they have great coffee and treats! We told them our price point and they worked to meet our budget. They found the car we wanted and brought it in without any delay - and even loaned us a car from the dealership while we waited for ours to arrive. Even before the car arrived we were recommending Volkswagen Victoria and we will continue to do so!

Kelly B.

"I can't say enough good regarding all the staff I've had dealings with at Volkswagen Victoria...."

I've been a long time client at this dealership, and have in the past decade enjoyed a number cars that I've purchased and had serviced there. The service department in particular has been excellent to deal with. A couple of examples that come to mind are troubleshooting a difficult to diagnose leak in the sunroof of my '14 Touareg, and previous to that, successfully diagnosing and repairing an illusive, but major fuel system fault in my '12 Golf R. Service rep Michelle Passmore and tech Norm were excellent in resolving the Touareg's issue, while again reps Michelle Passmore, and Danielle Sachs along with tech Brent, were instrumental in getting the R's fuel system problem resolved. Additionally, Chris and Steve in parts have proved invaluable in keeping all of my VW's going strong over the years, especially with my '93 Passat GLS VR6, which has become quite challenging to source parts for. I've also recently had the pleasure of dealing with Brent Moroz in sales who's relaxed, zero pressure demeanor goes a long way in putting customers at ease. Also, sales manager Daniel Shaver has been most accommodating in helping me put together a special order wheel and tire package for a new Golf R I'm in the process of ordering. I can't say enough good regarding all the staff I've had dealings with at Volkswagen Victoria.

Jeremy R.

"The passion for VW's in this dealership is in abundance..."

Just bought a 2015 3dr Golf TSI, and the experience was fantastic! I had multiple staff helping me out, and providing me with all the informatio passion for VW's in this dealership is in abundance. Thanks for the great new car!!

Stefanie C. - via Facebook

"Really good customer service, fast, good deals..."

I would like to say that I'm more than happy with how things were handled at VW Victoria. Really good customer service, fast, good deals, and what I appreciated the most was the loyalty and integrity we got to experience (without going into too much detail), we could rely on them and we felt really respected as customers. Thanks for finding us exactly what we wanted: the new Passat in black for an excellent deal!

Elizabeth S.

"I couldn't have been treated any better..."

It was my first time at your "shop" yesterday with my VW Golf. I have owned the car since 2006. What a nice bunch of people I couldn't have been treated any better. All questions about my car were answered and problems taken care of. Thank-You!!

Doreen B.

"I had a great experience at Volkswagen Victoria..."

I had a great experience at Volkswagen Victoria this morning. My family and I are here on Vacation and I had the check engine light come on. I went to the dealer this morning at 7:30 without an appointment. They were able to get me right in away and found a problem with an exhaust valve that was covered under a special extended warranty. They promptly replaced it with no cost. They even washed and vacuumed my Jetta, which was needed after the drive form Alberta. Thank you to Danielle Sachs who was my service adviser and the service department at Volkswagen Victoria! Comment left for us on our Volkswagen Victoria Facebook page.

Tim M.

"Purchase of a new car"

This past Saturday I closed a deal with Speedway for my new Golf TDI Wagaon. My sales Rep was a young fellow named Bryce Metzger. Purchasing a new automobile always carries some stress and the experience in my case has not always been postive. But in this case I would like to say that myself and my wife Karen were very pleased with the level of service, respect and attention we received from Bryce. He took the time to answer our questions, he knew the product he was selling, he did not apply unneccessary pressure and represented Volkswagen Canada in an exemplary fashion. In short it was a pleasant experience. He was a real ""Professional"". Thank you, I look forward to enjoying my new Volkswagen product for years to come. This is my 5th Volkswagen and continue to pleased by the brand.

Peter and Karen C.

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