Privileged Owners Program


As your local Volkswagen dealership in Victoria, we would like to earn your loyalty and trust. Everything we do is centered on creating relationships with new clients and fostering the ones we have. To illustrate the full spectrum of our services to all of our "POP" Owners, we have summarized the most important incentives below.


All clients purchasing a new Volkswagen from Volkswagen Victoria as of our grand opening day on October 28, 2014, will receive the POP Purchase Incentives as part of their purchase. This will be applicable for their entire ownership provided the client adheres to the manufacturer's maintenance schedule and performs this service work within Volkswagen Victoria only.


As a Volkswagen Victoria Privileged Owner, we are delighted to offer you the following:

  1. We proudly employ the best-trained, equipped and supported Volkswagen team on Vancouver Island. All technical and non-technical staff will take part in all factory training programs and courses guaranteeing expertise and experience.
  2. We offer all of our active Privileged Owners a complimentary car wash every second Saturday of the month*
  3. For all of our active Privileged Owners, we will extend "priority status" when booking online and in person or over the phone.
  4. Privileged Owners will also receive priority status when booking one of our service loaner vehicles during service visits. Service loaner vehicles are complimentary throughout the term of the factory warranty (including Volkswagen Victoria sold Extended Warranties). After the warranty has expired, Privileged Owners will receive a 25% discount to be used towards the rental of a loaner. (Regular $39.95 per day)
  5. Privileged Owner's vehicles of which have been maintained as per manufacturers maintenance schedule, have been kept in good conditions and do not have damage declarations above $2,000 (total) will receive at time of trade in a $750 loyalty credit rewarding your loyalty to Volkswagen Victoria.
  6. Exclusive invitations to private events such as Movie Nights, our Performance Driving Program, New Owners Nights, Ladies Nights, Customer Appreciation Events, Sports and Arts Fundraisers, Fashion Shows New Vehicle Launch Parties and much more. No matter what the character of the event, Privileged Owners will be the first to be invited.

 

Plus:

  • Fast and easy online service appointment booking options via your Computer, iPhone App, or Phone**
  • To make life even easier for busy Volkswagen drivers, we're pleased to offer 'Service While You Fly'. Simply bring your Volkswagen to Volkswagen Victoria the next time you fly from the inner harbor or Victoria International Airport and our Volkswagen Factory-Trained Technicians will carry out any work your vehicle may need from servicing to cosmetic repairs, to ensure it's ready and waiting for you on your return in peak condition. This will save you both time and money on car parking fees and gas.
  • Priority booking at Volkswagen Certified Collision Centres guaranteeing quality and preventing excessive depreciation.

 

 

* Please note Saturday Car Washes are based on same day appointment bookings starting at 9 a.m., no earlier. Drop-ins will be based on availability as time permits. To qualify, customers must have purchased their Volkswagen vehicle with Volkswagen Victoria and have been actively following the maintenance schedule within Volkswagen Victoria. **Based on availability, first come first serve.

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